Complete Guide to XME Piggy Bank: How to Activate and Manage Your Digital Piggy Bank

XME Salvadanaio is a service offered by Intesa Sanpaolo that allows you to create a digital piggy bank to set aside sums of money and set savings goals. This tool is useful for setting aside money for future or unexpected expenses, in a simple and flexible way.

The service is particularly suitable for Intesa Sanpaolo customers with a private current account and active home banking services. XME Salvadanaio allows you to make manual and automatic deposits, offering the possibility to customize the frequency and amount of deposits based on your needs.

One of the main features of XME Salvadanaio is flexibility: the money can be withdrawn at any time without constraints and without additional costs. However, the service does not provide for the generation of interest on the money set aside.

XME Salvadanaio is free and does not involve activation costs, making it a convenient option for those who want to manage their savings efficiently.

Prerequisites

• Intesa Sanpaolo private current account in euros
• Active home banking services
• Mobile device with the Intesa Sanpaolo app installed (available on Play Store for Android and App Store for iOS) or access to the official Intesa Sanpaolo website from a computer

How to activate XME Salvadanaio

Follow this step-by-step procedure to activate XME Salvadanaio via the Intesa Sanpaolo app:

• Launch the Intesa Sanpaolo app available for Android on Play Store and iOS on App Store.
• Tap on Log in.
• Log in using the authentication method set up.
• Tap on More, in the bottom menu.
• Press on the Product catalog option.
• Tap on XME Salvadanaio.
• In the screen that opens, tap on Activate.
• Press on Continue.
• Select the account you want to associate with XME Salvadanaio.
• Press on Continue again.
• Tap on Go to signature.
• Read the service contract by pressing on Open PDF.
• Check the box next to the required consents.
• Enter the PIN associated with your account (or another authentication method set up).
• Type the security code you received via SMS in the fields present on the screen named Enter PIN and Enter O-Key SMS.
• Verify that you see a message informing you that XME Salvadanaio has been activated.

• Visit the Intesa Sanpaolo website homepage.
• Click on the Customer access option at the top right.
• Log in to your online current account with your credentials.
• After logging in, click on the Menu option at the top right.
• Click on XME Salvadanaio.
• Press the Activate button on the page that opens.
• Press the Continue button.
• Click on Go to signature.
• Read the displayed conditions carefully.
• Press on the available boxes to receive an SMS with the security code needed to activate the service.
• Enter the code received in the O-Key SMS Code field.
• Type the PIN in the appropriate field.
• Press on Confirm, to complete the activation of XME Salvadanaio.

VERIFICATION AND TROUBLESHOOTING

After activating and configuring XME Salvadanaio, it is important to verify that the service is working correctly and know what to do in case of problems.

How to test if it works

• Activation check: Log in to the Intesa Sanpaolo app or the bank's official website. Check that XME Salvadanaio is present in the "Accounts and piggy banks" section and that the balance is visible.
• Manual deposit test: Make a manual deposit of a symbolic amount (e.g. 1 euro) to verify that the money is correctly transferred to the piggy bank.
• Automatic deposit test: If you have set up automatic deposits, verify that the pre-set amount is transferred to the piggy bank at the scheduled time.

What to do if it fails

• Activation problems: If the service is not activated correctly, verify that you have followed all the indicated steps and entered the correct data. Repeat the activation procedure.
• Deposits not completed: Check that the account associated with the piggy bank has sufficient funds. If the problem persists, contact Intesa Sanpaolo customer service.
• Error in setting goals: If you cannot modify or delete a goal, close and reopen the app or refresh the website page. If the problem persists, contact technical support.
• General technical problems: Make sure you are using the latest version of the Intesa Sanpaolo app. If the problem persists, try accessing the bank's official website or contact customer service.

At the end of this guide, you will have learned how to activate, configure, and use XME Salvadanaio by Intesa Sanpaolo to manage your savings effectively.

• You have discovered that XME Salvadanaio is a free service that allows you to create a digital piggy bank to set aside sums and set savings goals.
• You have learned how to activate the service via the Intesa Sanpaolo app or the bank's official website, following detailed steps.
• You have learned to configure your savings goals, add manual and automatic deposits, and manage your digital piggy bank.

Now that you know how XME Salvadanaio works, put yourself to the test and start using the service to achieve your savings goals. Remember that the money in the piggy bank is always available and can be used at any time.