Complete guide to installing a wallbox to charge an electric car

If you own an electric car or are considering buying one, you have probably started charging it using a standard household outlet. Although this solution seems convenient at first, it has several disadvantages: extremely long charging times, risk of overloading the electrical system, and high costs. A wallbox, a charging station fixed to the wall of the garage or parking space, solves these problems by offering greater speed, safety, and convenience.

We will see how to configure it, use the dedicated app, integrate solar energy, and optimize charging costs. No technical skills are required: the installation is performed by a qualified electrician, and the configuration is simple.

At the end of this guide, you will be able to understand the advantages of a wallbox over traditional home charging and configure and use go-e Charger CORE to optimize the charging of your electric car.

Prerequisites

• Electric or plug-in hybrid car: Certified in Europe.
• Home electrical system: Must be compatible with the installation of a wallbox.
• Qualified electrician: For the installation and configuration of the wallbox.
• Smartphone: With Android or iOS operating system to use the go-e app.
• Wi-Fi connection: To connect the wallbox to the home network.
• Charging cable: Type 2, provided with the go-e Charger CORE wallbox.

PROCEDURE: Installation and configuration of go-e Charger CORE

Follow this step-by-step guide to install and configure the go-e Charger CORE wallbox.

• Step 1: Contact a qualified electrician
• Step 2: Choosing the location
• Step 3: Physical installation
• Step 4: Connection to the electrical system
• Step 5: Configuration of the go-e app
  • Download the free go-e app from Google Play Store or the App Store.
  • Add your wallbox by following the guided procedure in the app.
• Step 6: Setting preferences
  • Manage access with RFID cards, deciding who can use the wallbox.
• Step 7: Functionality check
  • Connect the car to the wallbox using the provided cable.
• Step 8: Integration with the electrical system and smart home
  • Refer to the dedicated integration page on the official website for more details.

Now that you have completed all the steps, your go-e Charger CORE is ready for use. You can charge your electric car safely, quickly, and conveniently, taking advantage of all the smart features offered by the go-e app.

VERIFICATION AND TROUBLESHOOTING: How to test if it works and what to do if it fails

After installing go-e Charger CORE, it is essential to verify that everything is working correctly and know how to intervene in case of problems. Follow these steps to test the wallbox and resolve any malfunctions.

Functionality test

• Connect the electric car: Make sure the charging cable is correctly inserted both in the wallbox and in the car.
• Start charging: Use the go-e app to start charging. Verify that the LED display on the wallbox shows the active charging status.
• Monitor energy: Check from the app the amount of energy (kWh) entering the car's battery and the charging power.
• Verify Wi-Fi connection: Make sure the wallbox is connected to your home Wi-Fi network for remote control.

Troubleshooting

• Charging not started:
  • Verify that the go-e app is connected to the wallbox and that charging is started manually or via timer.
  • Make sure the RFID card is valid and recognized by the wallbox.
• Wi-Fi connection issues:
  • Verify that the wallbox is within the range of the Wi-Fi network.
  • Check that the Wi-Fi password is correct and that there are no interferences from other devices.
  • If the Wi-Fi is weak, consider using an Ethernet cable or the integrated 4G mobile network.
• Overload error:
  • Check that the maximum power set in the app is compatible with your electricity contract.
  • Verify that no other high-consumption devices are active at the same time.
  • If necessary, reduce the maximum power of the wallbox via the app.
• Problems with the go-e app:
  • Update the app to the latest available version.
  • Restart the smartphone and reopen the app.
  • If the problem persists, contact go-e technical support.

If the problems persist despite attempts to resolve them, contact a qualified electrician or the go-e support service for further checks and interventions.

Educational Summary and Call to Action

Here are the key points to remember:

• Speed and safety: The wallbox delivers higher power, reducing charging times, and is designed for daily and safe use.
• Smart control: Thanks to the go-e app, you can manage charging remotely, schedule times, and monitor consumption.
• Home integration: The wallbox easily connects with the home electrical system and smart devices, optimizing available energy.
• Economic savings: By taking advantage of convenient rates and solar energy, you can significantly reduce the cost of charging.

Now that you know all the advantages, it's time to take action. Contact a qualified electrician for installation and start enjoying the freedom of charging your electric car intelligently and worry-free.